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Pinball Machine Warranty | 2-Year Coverage

Last Updated: June 25, 2025

Manufacturer’s Warranty Coverage

All new pinball machines purchased from Pinball Machines Depot include:

✅ Parts Warranty:

  • 2 years from delivery date.
  • Covers defects in mechanical and electrical components.

✅ Labor Warranty:

  • 1 year from delivery date.
  • Includes one free service call within the first 30 days.

What’s Covered

  • Repair or replacement of defective parts.
  • Technical support via phone/email.
  • Service from authorized technicians (U.S. only).

What’s Not Covered

❌ Machines manufactured before 1990.
❌ Commercial, rental, or arcade use.
❌ Damage from:

  • Power surges, accidents, or improper maintenance.
  • Unauthorized repairs or modifications.
    ❌ Items marked “as is” or “for parts”.
    ❌ Coin mechanisms (not included with purchase).

How to Claim Warranty Service

  1. Contact us within 48 hours of discovering an issue:
  2. Provide:
    • Proof of purchase (invoice/order number).
    • Photos/videos of the defect.
  3. We’ll arrange repair or replacement per warranty terms.

Additional Terms

  • Transferable: Warranty applies to the original buyer but may be transferred to a new owner (proof of sale required).
  • Limitations: Shipping costs for repairs are not covered.
  • Void Conditions: Warranty is void if the machine is moved outside the U.S. or disassembled by unauthorized personnel.

Questions?

For full warranty details, contact us at info@pinballmachinesdepot.com.

Note: This warranty gives you specific legal rights. State laws may grant additional rights.

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